We combine a strategic approach and strong production. With the help of a strategy, we combine individual works and methodologies in complex projects that benefit the company and develop them.
- Strategic Research & Recommendations
- Competitive Analysis
- Identifying Business Needs
- Articulating Problem Statement
- Digital Strategy
- Use Case Diagrams & Test Scripts
- Developing Business Requirement Doc
- Information Architecture
- Analytics & Reporting
- Brand Development
- User Experience
- Wireframing & Flows
- Prototyping & Interaction
- Product Design
- Usability Testing
- Dashboard design
- Enterprise Applications
- Mobile Apps
— How we maintained 10+ mln. customer's loyalty through a mobile app
— How we improved customer loyalty through a fitness app
— How to increase customer retention through UX improvement
— How we increased customer engagement through a telemedicine application.
— How we created an efficient admin dashboard for managing mobile app for more than 10 mln. users
Real Stories from Real Customers
Get inspired by these stories.
Cretos was able to clearly define our customer needs and deliver a simple, intuitive solution to a previously complex service. The results since the relaunch of our booking application speak volumes for the input provided by Cretos during this project.
The discovery and subsequent investigation combined with proposed strategies have helped the organisation drive measurable and successful commercial and customer experience outcomes.
We were impressed with the team's dedication to inclusivity. Our increased accessibility requirements were tested with empathy and compassion on participants with a diverse range of needs.
How we work
01 | Research
Effective solutions are born from data and insight: we take the time to learn about your goals, ask the right questions to understand your business, empathize with your users, understand your competition and the problems or opportunities that you are seeking to address.
02 | Strategy
Understanding what drives your customers or users and where these overlap with your business goals, help us uncover the ideal path to engagement. We build roadmaps to success that are backed by data-driven user and market research plus with our wealth of experience.
03 | UX/UI Design
Great design is essential to business. Our design-thinking lead process permeates our organization and culture. Our designers converge their design and business skills with your industry insight to create simple and memorable experiences for your users and customers.
04 | Performance
Through communication, collaboration and transparency, our flexible and agile process guides the projects from definition through developing and executing without a hitch. Mobile to enterprise-scale apps, our work is always built for reliability, flexibility, and scale.